THURSDAY, 20 AUGUST 2026

Opinion · Payments

The next UPI war is credit. It will not look like credit.

The ping will feel the same. The balance sheet will not. Every app with a QR is auditioning to be a lender.

Kabir Menon, Payments correspondent·8 August 2026·6 min read

UPI QR payment at a tea stall
UPI QR payment at a tea stall

UPI made cashless ordinary. The second act is making credit ordinary at the same QR, without calling it a loan, a card, or a shame. That is a policy problem, a risk problem, and a product problem, in that order.

India's consumer already knows EMI. She does not know, or want to know, a second underwriting journey at a kirana. The winning UPI-credit design will be a limit that appears, a PIN she already has, and a repayment that looks like another UPI debit. Everything else is a drop-off.

PhonePe, Google Pay, CRED, the banks, the NBFCs behind "pay later" buttons, and the q-commerce apps themselves are all in this queue. The q-commerce apps have the most dangerous advantage: they know the basket. A milk-and-diaper customer is a different risk from a 2am cosmetics binge. They will be tempted to underwrite it.

The winning UPI-credit design will be a limit that appears, a PIN she already has, and a repayment that looks like another debit.

RBI will not be tempted. Credit at UPI scale is systemic if it works, and political if it blows up in an election year. The likely path is a tight, bank-partnership model that looks open and is actually a permissioned few. That is still enough to rearrange merchant acquiring. A kirana that can offer "pay in three" without a POS sales visit is a different kirana.

Fraud follows credit the way monsoon follows June. Vulcan-style models will be sold into this gap. Some of them will work. Some of them will discover that a new-to-credit borrower with a burned SIM is not in the training set.

The desk's rule: if the product needs a new education campaign, it will lose to the one that feels like the old ping. Build for the tea stall, not for the fintech award.

Writes the rail: UPI, credit, merchant acquiring, and the software that sits on top.

Filed under Payments

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