Shop floor

Retail

Indian retail — reported, then argued.

Retail

The kirana did not get digitised. It got a QR and a delivery problem.

Five years of "empower the unorganised retailer" left a sticker on the glass and the order going to a dark store. Here is what actually changed.

Meera Iyer · 19 Aug · 7 min read

Retail

JioMart's weapon is not grocery. It is the rest of the house.

A conglomerate that can discount data, delivery, and dal in one bill is not playing the same game as Zepto. That is the point, and the risk.

Meera Iyer · 15 Aug · 6 min read

Opinion · Retail

DMart does not need to be fast. It needs the 10-minute aisle to stay expensive.

The most successful retailer in the country is watching q-commerce steal the top-up shop. Its counter is still price, not minutes.

Meera Iyer · 13 Aug · 7 min read