SaaS
The unsexy stack is the one that actually ships Indian commerce.
OMS, WMS, GST invoices, and a Shopify theme: the mid-market D2C company is a software company whether it likes it or not.
Rhea Kapoor · 18 Aug · 6 min read
The tools
SaaS
Billing, OMS, Unicommerce, Zoho and the unglamorous software that ships Indian retail and ecommerce.
Opinion · SaaS
Zoho keeps winning the Indian mid-market by refusing to look like SaaS.
While coastal startups sold seats in dollars, a quietly bundled OS ate GST, inventory, and the inbox of the company that actually ships.
Rhea Kapoor · 11 Aug · 6 min read
SaaS
GST is still the real SaaS monopoly in Indian commerce.
Every store, warehouse, and marketplace payout eventually becomes an invoice. The companies that own that moment own a tax on the economy.
Rhea Kapoor · 7 Aug · 5 min read