SATURDAY, 10 OCTOBER 2026

Retail

Reliance Retail ends 7-Eleven franchise nearly 60 stores shut

Five-year convenience tie-up unwinds after losses; kiranas and quick commerce leave little room for mid-format branded outlets.

, Retail correspondent··4 min read

Dimly lit empty convenience store shelves with leftover packaged snacks and coolers
Dimly lit empty convenience store shelves with leftover packaged snacks and coolers

Reliance Retail and 7-Eleven are ending their five-year franchise partnership in India, with most of the nearly 60 stores set to shut after failing to reach profitability, people familiar with the matter told ET. The venture posted about ₹92 crore revenue and a nearly ₹90 crore net loss for the year ended March 2026. A handful of outlets are clearing inventory before closure.

The partnership, struck in 2021, aimed to bring the global convenience chain through Reliance’s network but never scaled enough to cover branded-store costs. Reports on 5 October confirmed the exit; 7-Eleven may seek another Indian partner later.

Store teams and franchise staff face wind-down; nearby kiranas regain some immediate-need traffic while dark stores of Blinkit and Instamart continue to own the 10-minute snack run. Rent and staffing for the mid-size format proved hard to justify.

Nearly 60 stores head for shutdown after the venture logged heavy losses on thin revenue.

The closure helps pure quick-commerce players and traditional kiranas; it pressures other convenience experiments and any landlord counting on steady 7-Eleven footfall. Reliance itself retains broader grocery and JioMart reach.

Watch how quickly the sites convert to other Reliance formats or go dark, and any fresh 7-Eleven India announcement before year-end.

Filed under Retail·Meera Iyer

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